Privacy Policy
What we collect, why we collect it, and the choices you have.
This Privacy Policy explains how ZeroStart Club (“we”, “us”) handles your personal information when you use our website and membership platform (the “Service”). We keep this simple: we collect only what we need, and we don’t sell your data.
1. Information we collect
When you create an account or subscribe, we collect basic details such as your name and email address. When you pay, our payment provider collects and processes your payment details — we do not store your full card number. As you use the Service, we may collect limited technical and usage information (like device type, pages viewed, and progress) to keep things working and improve the experience.
2. How we use your information
We use your information to create and manage your account, provide access to member content, process payments and renewals, respond to your support requests, keep the Service secure, and send you important account or service messages. With your consent where required, we may send occasional updates about ZeroStart Club — you can opt out at any time.
3. Payment processing
Payments are handled by a third-party processor (for example, Stripe). They process your payment information under their own privacy policy and security standards. We receive confirmation of payment and limited details needed to manage your subscription.
4. Sharing
We don’t sell your personal information. We share it only with trusted service providers who help us run the Service (such as our payment processor, hosting, email, and analytics providers), and only as needed to provide the Service — or where required by law.
5. Cookies & analytics
We may use essential cookies to keep you signed in and the Service functioning, and limited analytics to understand how the Service is used so we can improve it. You can control cookies through your browser settings.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account data (see below).
7. Your rights & choices
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these, contact us and we’ll help. You can cancel your membership at any time from your account.
8. Security
We take reasonable technical and organisational measures to protect your information. No system is 100% secure, but we work to safeguard your data and to limit access to those who need it.
9. Children
The Service is intended for adults (18+). We do not knowingly collect personal information from children.
10. Changes & contact
We may update this Policy from time to time; we’ll post the new version here with an updated date. Questions or requests? Email support@zerostartclub.com or use our contact page.