Refund & Cancellation Policy

Template — set your final policy before launch. The terms below are a fair, common default for a low-cost monthly membership. Confirm they match your business and local consumer laws. Last updated: 2026.

Cancel anytime

You can cancel your membership whenever you like, directly from your account settings — no phone calls, no “are you sure” maze, and no retention traps. When you cancel, your membership stays active until the end of your current billing period, and it simply won’t renew after that. You won’t be charged again.

Monthly billing

ZeroStart Club is a low-cost monthly membership (currently $15/month). Because access is granted immediately and billed month-to-month, we generally do not provide refunds for the current billing period once it has started — you keep full access until it ends. There are no hidden charges and no long-term contracts.

When we will refund

We want you to feel safe, not stuck. We’ll review a refund request for the most recent payment if: you were charged after cancelling, you were charged in error or double-charged, or you were unable to access the Service due to a problem on our side that we couldn’t resolve. Just contact us and we’ll make it right.

How to cancel

Sign in, open your account settings, and choose “Cancel membership”. You’ll get a confirmation, and your access continues until your period ends. If you have any trouble, email us and we’ll cancel it for you.

How to request a refund

Email support@zerostartclub.com from the address on your account, with the date and amount of the charge. We aim to respond within 1–2 business days. Approved refunds are returned to your original payment method; processing times depend on your bank or card provider.

Chargebacks

If something’s wrong, please contact us first — we’ll almost always sort it out faster than a bank dispute. This helps us keep the price low for everyone.

Questions? Visit our contact page — real questions get real answers.